Troubleshooting

ProblemCheck
Wrong GUI is shownUse gui.mode: AUTO and leave gui.use-viaversion enabled when ViaVersion is installed.
Pink / missing sprite iconsRun /homes icontest or /homes icontest <item>, then adjust gui.icons.atlas or sprite settings. GLYPH/NONE are fallback options.
Cross-server home does not connectConfirm the Velocity companion is installed, server-name matches the proxy config and shared storage is working.
Cross-proxy home failsConfirm Redis is enabled and proxy public host/port values are reachable by clients.
Player cannot create more homesCheck homes.default-limit, homes.max and the highest homes.limit.<number> permission the player has.
Teleport cancelsReview teleport.cancel-on-move, cancel-on-damage and move-threshold.